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TORANOMON Corporation Ureshii Plaza [Liquor shop-ULTRA-]  Shipping Policy

Please note: Shipping and customs duties are paid by the buyer.

Your order will be shipped within 7 business days after confirmation. Products will be delivered via DHL Express. You can also specify the delivery date and time slot. Please note that we do not ship on weekends or national holidays, so if you have a specific delivery date, we recommend placing your order early.
※We do not offer refrigerated (cool) shipping services.

We take great care during packaging to ensure that the outer box is not scratched or dented before shipment. However, once the package is handed over to the courier, damage during transportation may occur due to unforeseen issues or courier negligence.
We kindly ask for your understanding that minor scratches or dents on the outer box that do not affect the actual product’s usage are not considered valid reasons for returns or complaints.